<Service>

TL;DR

<Dial> a <Service> provider, such a vapi.ai or ReTell.

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Description

Connect the caller to a 3rd Party Service Provider.

Example

<?xml version="1.0" encoding="UTF-8"?>
<Response>
  <Dial>
    <Service provider="my_provider"
             username="my_username"
             password="my_password">Service_Provider_Phone_Number</Service>
  </Dial>
</Response>

Attributes

The following attributes are supported:

Attribute Name	Allowed Values	Default Value
provider	As detailed below.	None
username	Any set of characters	None
password	Any set of characters	None

Service Providers

The following service providers had been verified with the Cloudonix platform. Some of these may require a username/password combination, while others may not.

Provider	Property Value	Website	Notes
VAPI	vapi - For encrypted communications vapi-udp - For non-encrypted communications	https://vapi.ai
Synthflow	synthflow	https://synthflow.ai	Requires Synthflow Enterprise Subscription Usrename/Password required
Retell	retell - For encrypted communications retell-udp - For non-encrypted communications retell-tcp - For non-encrypted communications	https://www.retellai.com
SuperDash	superdash	https://superdash.ai/
Dasha	dasha	https://dasha.ai/
Ultravox	ultravox	https://ultravox.ai/
11Labs	11labs	https://elevenlabs.io/
Deepvox	deepvox	https://deepvox.ai/	Beta Version
Relay Hawk	relayhawk	https://www.relayhawk.com/	Beta Version