BusinessHoursSchedule Model

The BusinessHoursSchedule model represents business hours configuration for time-based call routing.

Overview

Property	Value
Namespace	App\Models
Table	business_hours_schedules
Primary Key	id
Global Scope	OrganizationScope

Database Schema

Column	Type	Nullable	Description
id	bigint unsigned	No	Primary key
organization_id	bigint unsigned	No	Organization ID
name	varchar(255)	No	Schedule name
timezone	varchar(100)	No	PHP timezone identifier
status	varchar(50)	No	active/inactive
configuration	json	Yes	Schedule configuration
created_at	timestamp	No	Creation timestamp
updated_at	timestamp	No	Update timestamp

Relationships

Belongs To

• organization() → Organization

Has Many

• days() → BusinessHoursScheduleDay[]
• exceptions() → BusinessHoursException[]

Configuration Structure

{
  "monday": {
    "is_open": true,
    "time_ranges": [
      {"start": "09:00", "end": "12:00"},
      {"start": "13:00", "end": "17:00"}
    ]
  },
  "tuesday": { ... },
  ...
}