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Subscriber Management

A Subscriber represents a remote voice user endpoint, that normally interacts with the platform via a voice application. A Subscriber can any of the following:

Subscriber TypeDescriptionRecommended Vendors
IP Desk PhoneA SIP compatbile IP DeskphoneSee list below
IP SoftphoneA SIP compatible SIP applicationSee list below
WebRTC ClientA Chromium WebRTC compatible browserSee list below
SIP SDKA SIP Compatible SDKSee list below

While each device is mildly different, they all adhere to the same configuration paradigm - based upon a SIP username/password registration regime. Most SIP Phones (either hardware of software) will require the following properties to perform registration properly:

PropertyDescriptionMandatory
UsernameA unique username, normally an alphanumeric string without special characters.Yes
PasswordA unique password - recommended length is 16 characters. On some devices, may also be called Authentication Password.Yes
RealmA SIP domain name. On some devices may also be called Domain (This is your Cloudonx domain name).No
Authentication UserThis is identical to the Username above. On some devices, may differ.No
Server AddressThe remote SIP Server address. In Cloudonix, this will be your Cloudonix Domain name or simply subscribers.cloudonix.ioYes
Server PortThe remote SIP Server port, normally will default to 5060Yes
TransportThe SIP Transport to use, normally will default to UDPYes

Your device or software may include additional configuration properties, but the above are the most common and basic ones. If you are unsure about your device, contact our support staff or join our community slack for additional assistance.

Subscriber Interactions​

Subscribers interact with the platform in two manners - making voice calls that activate voice applications or using the REST API (with a preassigned Subscriber API key). Once a call is initiated by a subscriber, it will be processed by a Cloudonix voice application, assuming that the dialled number matches a specific one.

Recommended SIP SDKs​

The following is a list of verified SIP SDKs that have successfully connected with Cloudonix. Each includes a rating, based upon a number of stars. The rating is based upon the level of compatibility with Cloudonix, ranging from simple SIP interconnectivity, all the way to advanced codec support, proper SIP RE-INVITE capabilities and more. The more stars a vendor has, the relative vendor supports more Cloudonix special capabilities and functionality. Rating ranges from a single star (

) to 5 stars ().

VendorSDK TypePlatformLicenseCompatibility Score
CloudonixMobileAndroid and iOSLicensed
CloudonixWebChromium CompatibleLicensed
PJSIPCross-PlatformMobile, PC, Linux, OSXOpen Source
LinPhoneCross-PlatformMobile, PC, Linux, OSXOpen Source

Recommended IP Desk Phones and Soft Phones​

The following is a list of verified SIP Device that have successfully connected with Cloudonix. Each includes a rating, based upon a number of stars. The rating is based upon the level of compatibility with Cloudonix, ranging from simple SIP interconnectivity, all the way to advanced codec support, proper SIP RE-INVITE capabilities and more. The more stars a vendor has, the relative vendor supports more Cloudonix special capabilities and functionality. Rating ranges from a single star (

) to 5 stars ().

SIP Hardware Phones​

VendorModels TestedCompatibility Score
FanvilX-Series
XU-Series
PolycomAll Models
SangomaAll Models
CiscoSIP Compatible Firmware
ClearlyIPAll Models
YealinkAll Models
GrandstreamAll Models

SIP Softphones​

VendorModels TestedCompatibility Score
CounterPathAll Versions
ZoiperAll Versions
LinPhoneAll Versions
MicroSIPAll Versions