Skip to main content

Data Models Overview

This section provides comprehensive documentation of the data structures in OPBX.

Categories

Database Models

Complete reference of all Eloquent models including:

  • Table structure and columns
  • Relationships
  • Scopes and mutators
  • Business logic methods

Enumerations

All PHP enums used throughout the application:

  • Status enums
  • Type enums
  • Strategy enums
  • Mode enums

Configuration

Configuration files and environment variables:

  • Application config
  • Service configuration
  • Environment variables
  • Feature flags

Key Models by Module

Auto Dialer

Core PBX

  • Extension (App\Models\Extension) — PBX extensions
  • DidNumber (App\Models\DidNumber) — Phone numbers
  • RingGroup (App\Models\RingGroup) — Ring group configuration
  • IvrMenu (App\Models\IvrMenu) — IVR menu structure
  • BusinessHoursSchedule (App\Models\BusinessHoursSchedule) — Business hours

AI Integration

  • AiAssistant (App\Models\AiAssistant) — AI assistant configuration
  • AiAssistantLoadBalancer (App\Models\AiAssistantLoadBalancer) — Load balancer setup

Users & Organizations

  • User (App\Models\User) — User accounts
  • Organization (App\Models\Organization) — Multi-tenant organizations
  • CloudonixSettings — Cloudonix credentials per org

Call & Logging

  • CallDetailRecord (App\Models\CallDetailRecord) — CDR from Cloudonix
  • SessionUpdate — Real-time session events
  • CallNotificationsSettings — Webhook notification config
  • CallNotificationLog (App\Models\CallNotificationLog) — Notification delivery log
  • EmailLog — Transactional email log
  • PlatformAuditLog — Cross-tenant audit trail

Call Tracking

Security

  • InboundBlacklist (App\Models\InboundBlacklist) — Blocked caller patterns
  • OutboundWhitelist (App\Models\OutboundWhitelist) — Outbound routing rules
  • BlockedCallLog (App\Models\BlockedCallLog) — Log of blocked calls

Recently Added

Caller ID Pooling (v2026.04)

New models supporting multiple Caller IDs per campaign:

ModelPurpose
AutoDialerCampaignCallerIdPivot table linking campaigns to DIDs
AutoDialerCallerIdStatTracks call statistics per Caller ID

See Auto Dialer Campaigns for usage documentation.