Enumerations

Auto Dialer Enums

CallerIdStrategy

Distribution strategy for Caller ID Pool.

File: App\Enums\CallerIdStrategy Table Column: auto_dialer_campaigns.caller_id_strategy

Case	Value	Description
ROUND_ROBIN	round_robin	Sequential cycling through pool
RANDOM	random	Random selection per call
LEAST_RECENTLY_USED	least_recently_used	Select least recently used

Methods:

$strategy->label(): string;        // "Round Robin"
$strategy->description(): string;  // "Cycle through Caller IDs sequentially"

CampaignStatus

Campaign lifecycle states.

File: App\Enums\CampaignStatus Table Column: auto_dialer_campaigns.status

Case	Value	Label	Description
DRAFT	draft	Draft	Initial configuration state
ACTIVE	active	Running	Currently dialing
PAUSED	paused	Paused	Temporarily stopped
COMPLETED	completed	Completed	All destinations processed
ARCHIVED	archived	Archived	Soft-deleted

Methods:

$status->label(): string;
$status->canTransitionTo(CampaignStatus $newStatus): bool;

DestinationStatus

Status of a destination (phone number) in a campaign.

File: App\Enums\DestinationStatus Table Column: auto_dialer_destinations.status

Case	Value	Description
PENDING	pending	Waiting to be called
DIALING	dialing	Currently being dialed
COMPLETED	completed	Successfully completed
FAILED	failed	Failed after all retries
SKIPPED	skipped	Manually skipped

AmdMode

Answering Machine Detection modes.

File: App\Enums\AmdMode Table Column: auto_dialer_campaigns.amd_mode

Case	Value	API Value	Description
ENABLED	Enabled	Enable	Basic human/machine detection
DETECT_MESSAGE_END	DetectMessageEnd	DetectMessageEnd	Wait for greeting to complete

ListStatus

Distribution list states.

File: App\Enums\ListStatus Table Column: auto_dialer_lists.status

Case	Value	Description
DRAFT	draft	Creating/uploading
ACTIVE	active	Ready for use
ARCHIVED	archived	No longer used

Core PBX Enums

ExtensionType

Types of PBX extensions.

File: App\Enums\ExtensionType Table Column: extensions.type

Case	Value	Description
USER	user	Human user extension
AI_ASSISTANT	ai_assistant	AI assistant endpoint
AI_LOAD_BALANCER	ai_load_balancer	Load balancer endpoint
RING_GROUP	ring_group	Ring group endpoint
CONFERENCE	conference	Conference room endpoint
IVR	ivr	IVR menu endpoint
FORWARD	forward	Call forwarding
CUSTOM_LOGIC	custom_logic	Custom routing logic

RoutingDestinationType

Destination types for call routing.

File: App\Enums\RoutingDestinationType Table Column: auto_dialer_campaigns.routing_destination_type

Case	Value	Label	Description
AI_ASSISTANT	ai_assistant	AI Assistant	Route to AI assistant
AI_LOAD_BALANCER	ai_load_balancer	AI Load Balancer	Route via load balancer
RING_GROUP	ring_group	Ring Group	Route to ring group
IVR_MENU	ivr_menu	IVR Menu	Route to IVR menu
EXTENSION	extension	Extension	Route to extension
CONFERENCE_ROOM	conference_room	Conference Room	Route to conference
HANGUP	hangup	Hang Up	Disconnect call

Methods:

$type->label(): string;
$type->isAiRelated(): bool;

RingGroupStrategy

Call distribution strategies for ring groups.

File: App\Enums\RingGroupStrategy Table Column: ring_groups.strategy

Case	Value	Description
SIMULTANEOUS	simultaneous	Ring all members at once
ROUND_ROBIN	round_robin	Rotate through members
SEQUENTIAL	sequential	Ring in order until answered

RingGroupStatus

Ring group operational states.

File: App\Enums\RingGroupStatus Table Column: ring_groups.status

Case	Value	Description
ACTIVE	active	Operational
INACTIVE	inactive	Disabled

RingGroupFallbackAction

Actions when ring group fails.

File: App\Enums\RingGroupFallbackAction Table Column: ring_groups.fallback_action

Case	Value	Description
VOICEMAIL	voicemail	Send to voicemail
EXTENSION	extension	Route to extension
FORWARD	forward	Forward externally
HANGUP	hangup	Disconnect

AI Integration Enums

AiAssistantStatus

AI assistant operational states.

File: App\Enums\AiAssistantStatus Table Column: ai_assistants.status

Case	Value	Description
ACTIVE	active	Ready to receive calls
INACTIVE	inactive	Disabled
MAINTENANCE	maintenance	Under maintenance

AlbsStrategy

Load balancer distribution strategies.

File: App\Enums\AlbsStrategy Table Column: ai_assistant_load_balancers.strategy

Case	Value	Description
ROUND_ROBIN	round_robin	Rotate through assistants
WEIGHTED_RANDOM	weighted_random	Random based on weights
SEQUENTIAL	sequential	Try in order

AlbsStatus

Load balancer states.

File: App\Enums\AlbsStatus Table Column: ai_assistant_load_balancers.status

Case	Value	Description
ACTIVE	active	Operational
INACTIVE	inactive	Disabled

User & Organization Enums

UserRole

Role-based access control levels.

File: App\Enums\UserRole Table Column: users.role

Case	Value	Level	Description
OWNER	owner	1	Full organization access
PBX_ADMIN	pbx_admin	2	PBX configuration access
PBX_USER	pbx_user	3	Basic PBX usage
REPORTER	reporter	4	View-only access

Methods:

$role->level(): int;              // Numeric level (1-4)
$role->can(string $permission): bool;
$role->label(): string;           // "Owner", "PBX Admin", etc.

UserStatus

User account states.

File: App\Enums\UserStatus Table Column: users.status

Case	Value	Description
ACTIVE	active	Can log in
INACTIVE	inactive	Suspended

OrganizationStatus

Organization operational states.

File: App\Enums\OrganizationStatus Table Column: organizations.status

Case	Value	Description
ACTIVE	active	Normal operation
SUSPENDED	suspended	Access restricted

Call & Logging Enums

CallStatus

Call session states.

File: App\Enums\CallStatus

Case	Value	Description
INITIATED	initiated	Call created
RINGING	ringing	Destination ringing
ANSWERED	answered	Call connected
COMPLETED	completed	Call ended normally
FAILED	failed	Call failed

CallDisposition

Final call outcomes.

File: App\Enums\CallDisposition

Case	Value	Description
ANSWERED	answered	Human answered
COMPLETED	completed	Successful completion
BUSY	busy	Line busy
NO_ANSWER	no_answer	No answer
FAILED	failed	Technical failure
CANCELLED	cancelled	Cancelled
CONGESTION	congestion	Network congestion

Business Hours Enums

BusinessHoursStatus

Business hours configuration states.

File: App\Enums\BusinessHoursStatus

Case	Value	Description
ACTIVE	active	In use
INACTIVE	inactive	Not in use

BusinessHoursActionType

Actions when business hours are closed.

File: App\Enums\BusinessHoursActionType

Case	Value	Description
VOICEMAIL	voicemail	Send to voicemail
FORWARD	forward	Forward to number
MESSAGE	message	Play message
HANGUP	hangup	Disconnect

BusinessHoursExceptionType

Types of schedule exceptions.

File: App\Enums\BusinessHoursExceptionType

Case	Value	Description
HOLIDAY	holiday	Public holiday
SPECIAL	special	Special event
MAINTENANCE	maintenance	Scheduled maintenance

DayOfWeek

Days for scheduling.

File: App\Enums\DayOfWeek

Case	Value
MONDAY	monday
TUESDAY	tuesday
WEDNESDAY	wednesday
THURSDAY	thursday
FRIDAY	friday
SATURDAY	saturday
SUNDAY	sunday

Methods:

$day->label(): string;        // "Monday"
$day->shortLabel(): string;   // "Mon"
$day->isWeekend(): bool;

Security Enums

InboundBlacklistMatchType

Pattern matching strategies.

File: App\Enums\InboundBlacklistMatchType Table Column: inbound_blacklists.match_type

Case	Value	Description
EXACT	exact	Exact number match
PREFIX	prefix	Starts with pattern
WILDCARD	wildcard	Pattern with wildcards

InboundBlacklistRejectionStrategy

How to handle blocked calls.

File: App\Enums\InboundBlacklistRejectionStrategy

Case	Value	Description
HANGUP	hangup	Silent hangup
BUSY	busy	Play busy tone
MESSAGE	message	Play rejection message

InboundBlacklistStatus

Blacklist entry states.

File: App\Enums\InboundBlacklistStatus

Case	Value	Description
ACTIVE	active	Blocking calls
INACTIVE	inactive	Not enforced

WhitelistStatus

Whitelist entry states.

File: App\Enums\WhitelistStatus Table Column: outbound_whitelists.status

Case	Value	Description
ACTIVE	active	Rule active
INACTIVE	inactive	Rule disabled

IVR Enums

IvrMenuStatus

IVR menu states.

File: App\Enums\IvrMenuStatus

Case	Value	Description
ACTIVE	active	Operational
INACTIVE	inactive	Disabled

IvrDestinationType

IVR option routing types.

File: App\Enums\IvrDestinationType

Case	Value	Description
AI_ASSISTANT	ai_assistant	Route to AI
AI_LOAD_BALANCER	ai_load_balancer	Route to ALBS
EXTENSION	extension	Route to extension
RING_GROUP	ring_group	Route to ring group
IVR_MENU	ivr_menu	Sub-menu
CONFERENCE_ROOM	conference_room	Conference
HANGUP	hangup	Disconnect

Using Enums

In Code

use App\Enums\CampaignStatus;
use App\Enums\CallerIdStrategy;

// Create from value
$status = CampaignStatus::from('active');

// Create safely (returns null if invalid)
$status = CampaignStatus::tryFrom($value);

// Get all cases
$allStatuses = CampaignStatus::cases();

// Get value and label
$value = $status->value;        // "active"
$label = $status->label();      // "Running"

// Comparisons
if ($status === CampaignStatus::ACTIVE) {
    // Campaign is running
}

// Match expression
$canEdit = match($status) {
    CampaignStatus::DRAFT, CampaignStatus::PAUSED => true,
    default => false,
};

In Validation

// Form Request
public function rules(): array
{
    return [
        'status' => ['required', Rule::enum(CampaignStatus::class)],
        'caller_id_strategy' => ['required', Rule::enum(CallerIdStrategy::class)],
    ];
}

In Database Queries

// Query by enum value
$campaigns = AutoDialerCampaign::where('status', CampaignStatus::ACTIVE->value)->get();

// Using scope with enum
$campaigns = AutoDialerCampaign::whereStatus(CampaignStatus::ACTIVE)->get();