Session Update Processor

Pay Attention

The request will include the previously provided token. This is how you will associate the input with a specific contact session.

The request

The below is a sample of a session update request. Sessions updates include various status values and other useful information.

POST /processInput HTTP/1.0.
Host: example.com:443.
X-Forwarded-For: 192.168.2.2.
Connection: upgrade.
Accept-Encoding: gzip.
Accept: */*.
Content-Type: application/json.

{
  "id": 9844644,
  "domainId": 3,
  "domain": "example.com",
  "subscriberId": 372,
  "destination": "63121233333",
  "callerId": "12127773456",
  "direction": "application",
  "token": "16a7294c989b11e7b3d32b9edb8660c7",
  "createdAt": "2024-05-26T07:30:21Z",
  "modifiedAt": "2024-05-26T07:30:25Z",
  "timeLimit": null,
  "status": "connected",
  "vappServer": "172.24.41.58",
  "callStartTime": 1716708621946,
  "startTime": "2024-05-26T07:30:21.946Z",
  "callAnswerTime": 1716708625343,
  "answerTime": "2024-05-26T07:30:25.343Z",
  "profile": {
    "inbound-trunk-id": 610,
    "inbound-trunk-name": "fromPSTN",
    "callId": [
      "315df9a833a762214873c11b49bf622a@XXX.XXX.XXX.XXX:5060"
    ],
    "qos": {
      "CHANNELQOS": "ssrc=1772691093;themssrc=0;lp=0;rxjitter=0.000000;rxcount=0;txjitter=0.000000;txcount=167;rlp=0;rtt=0.000000;rxmes=0.000000;txmes=0.000000",
      "ssrc": "1772691093",
      "themssrc": "0",
      "lp": 0,
      "rxjitter": 0,
      "rxcount": 0,
      "txjitter": 0,
      "txcount": 167,
      "rlp": 0,
      "rtt": 0,
      "rxmes": 0,
      "txmes": 0,
      "rx_mos": "NaN",
      "tx_mos": 4.4
    },
    "application": [
        ︙
        ︙
    ]
  },
  "action": "updated",
  "reason": "vapp",
  "eventId": "9e938c49-6c37-40c7-a6b0-c16a625088f2"
}

The response

HTTP/1.0 201 NO CONTENT.
Date: Mon, 22 Jul 2024 15:50:57 GMT.
Server: Apache/2.4.52 (Ubuntu).
Cache-Control: private, must-revalidate.
pragma: no-cache.
expires: -1.
Connection: close.
Content-Type: application/json.